2 of 2 Project Delivery Jobs in East Yorkshire

server/desktop/laptop/patching/LAN/printer/software) in designated customer sites to meet SLA and KPI requirements, ensuring that all incidents, service requests, project work and site maintenance work are effectively supported to ensure that the impact and disruption on the IT services are kept to an absolute minimum & meet contractual requirements. Ensure … the Customers ISMS, Health & Safety & Quality requirements on customer site to protect the data, quality of work and safety and well-being of all employees. Escalate to the Service Delivery Manager/Service Operations Manager any issues with the services Ricoh provide that will not meet the respective service/project delivery targets. Completes any other relevant … duties applicable to the scope of the role as requested to meet the requirements of the contract or if requested by the Service Delivery Manager/Service Operations Manager. Ensure Minor Change, Incidents and any Work Package or Project work are scheduled/undertaken to ensure that all agreed timescales and service levels are met. Maximise revenue by More ❯

customer needs. Customer Engagement • Liaise with customers to gather requirements and understand business processes. • Translate customer needs into technical specifications and solutions. • Provide ongoing support and clear communication throughout project lifecycles. Business Processes Integration • Develop software that supports and integrates with business processes such as: • Sales Orders, Delivery Notes, Invoices, Credit Notes; • Purchase Orders, Goods Receipt Notes (GRNs … where relevant. Teamwork & Collaboration • Work collaboratively with colleagues across development, support, and operations. • Contribute to code reviews, share knowledge, and support continuous improvement. • Demonstrate initiative, accountability, and adaptability in project delivery. Required Skills & Knowledge • Strong logical and analytical thinking with ability to visualise end-to-end processes. • Proficiency in Node.js, Express, and Vue.js. • Experience with PHP and jQuery for More ❯