Unified Communications Team Lead
- Hiring Organisation
- National Health Service
- Location
- Salford, Lancashire, United Kingdom
- Salary
- £ 50 K
while shaping future direction and readiness for eventual migration.Main duties of the jobAs the UC Team Leader, you will be responsible for the operational management, performance, and continuous improvement of the organisation's hybrid Unified Communications environment. You will lead a team of engineers while providing technical leadership across … ensuring seamless interoperability, dial plans, call routing, and SIP integrations.Maintaining the stability, resilience, security, and performance of both Cisco and Webex platforms, including lifecycle management, upgrades, patching, and risk mitigation.Supporting and developing Contact Centre solutions, including UCCX and Webex Contact Centre, improving call flows, routing and agent experience.Ensuring ...