Service Transition Manager
Blackpool, Lancashire, North West, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
DWP Digital
teams to safeguard service integrity and readiness. KeyResponsibilities: Lead transition planning, scheduling, and risk management across multiple projects. Ensure services are supported with appropriate documentation, knowledge, and ownership. Conduct quality assurance checks and adhere to service integration processes, identifying and addressing any gaps or risks. Oversee the delivery of end-to-end support structures, including SLAs, KPIs, OLAs, and operational … Manager. Experience and a proven track record in managing projects. Stakeholder Engagement & Communication - Strong interpersonal skills to work effectively with Service Design Managers, operational leads, and IT Operations teams. Quality Assurance & Documentation - Attention to detail in ensuring quality assurance checks, documentation, and support models are complete and accurate. Continuous Improvement & Automation - Ability to identify and implement process improvements and automation More ❯
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted: