7 of 7 QA Jobs in Stoke-on-Trent

best practices and select the most appropriate tools and frameworks to ensure robust, scalable, and efficient test coverage. You'll lead by example, helping to build a future-proof QA function while still being hands-on in your testing approach. There will be the opportunity to innovate many business-critical environments, determining which tools with take the staff and company … forward. Role Requirements Minimum 7 years' experience in QA/testing roles, including 2+ years in a Test Lead or Senior Automation role Strong background in building or scaling automation frameworks from scratch Selenium, Playwright, Cypress, or similar tools Knowledge of API testing (e.g., Postman, RestAssured) Familiarity with CI/CD pipelines and version control systems (e.g., Git, Jenkins, Azure More ❯

will be supervised and time given back in lieu. Benefits Yearly bonus (based on company performance). Pension. Health care. Access to extensive training resources. Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn More ❯

An exciting opportunity at a leading manufacturer has hit the market; our client is hiring for a Quality Assurance Engineer (Manufacturing) based in Staffordshire. The Quality Assurance Engineer will directly report to the Quality manager. Main responsibilities of the Quality Assurance Engineer, based in Staffordshire: Support the development and implementation of QA procedures, standards and protocols Perform inspection and tests … systems (QMS) ensuring all activities align with ISO9001/AS9100 standards Conduct root cause analysis Assist with customer quality inquiries Ensure materials meet required quality standards Requirements of the Quality Assurance Engineer based in Staffordshire: HNC/HND/Bachelors degree in Engineering Relevant quality assurance or engineering certification MUST have come from a production/manufacturing background Proficient in … 8D, CAPA, Six Sigma, SPC This is a great opportunity for Quality Assurance Engineer (Manufacturing) that has attention to detail, takes pride in their work and wants to do the best for their customers. To apply for this Quality Assurance Engineer role in Staffordshire please send your CV to (url removed) or please call (phone number removed)/(phone number More ❯

management metrics 📈 Key Responsibilities: Analyse data across CRM, telephony, chatbot, and email to provide actionable insights Ensure data quality, completeness, and frequency is on point Work with BI, Tech, QA, and Workforce Management teams to deliver value from data Help drive self-service enablement across the contact centre Manage and develop a team of 3 Analysts (prior management experience ideal More ❯

Support digital and workforce teams to optimise contact handling and promote self-service enablement. - Amalgamate data sources to form a holistic view across customer contact journeys. - Work closely with QA, WFM, Digital and BI teams to align metrics and drive continuous improvements. - Drive performance insight via Zendesk CRM and feed into business recommendations. Skills & Experience Essential: - Experience managing contact centre … analytics in large-scale operations (1000+ agents). - Proficiency in SQL and/or Excel; some exposure to R or Python ideal. - Comfortable working cross-functionally across QA, WFM, BI and Tech teams. - Excellent data validation and interpretation skills. Desirable: - Experience with Zendesk or other CRM platforms. - Background in consumer services, telco, betting, or utilities. - Data visualisation with Power BI More ❯

individuals with LD. Key Responsibilities: Operational Management: Efficiently manage all aspects of the Supported Living Service, including staffing, budgeting, and resource allocation to ensure the smooth running of operations. Quality Assurance: Maintain and enhance the quality of care provided, adhering to regulatory standards, policies, and procedures. Conduct regular assessments, audits, and evaluations to identify areas for improvement. Staff Leadership and More ❯

data is used to drive decision-making and improve performance. Managing a team of 3 analysts, you'll work closely with stakeholders across Operations, Workforce Management, Digital, Tech, and QA to ensure the right metrics are being tracked, data is accurate, and insights are driving tangible improvements. The contact centre is significant in scale, with over 2,000 agents and More ❯