PowerBI - Desirable; "R"/Python - Desirable) Significant experience of extracting and processing data from multiple source systems using SQL In depth knowledge of the principles of data management and qualityassurance Experience of developing clear and engaging reports and dashboards Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as More ❯
Service Request & Workflow Management: Oversee the logging and triaging of service requests (calls and walk-ins) and utilize the CAFAM Planon system for dispatching tasks and maintaining structured workflows. QualityAssurance & Financial Oversight: Monitor SLA/KPI compliance (Balanced Score Card), handle complaints, and prepare operational reports. Manage the sub-contractor's inbox, oversee Work In Progress (WIP) for timely More ❯
provide business value to an initiative + High Level Design - Is responsible for writing the end-to-end high-level design, taking all stakeholders with them and taking through QA and governance processes. - Options Analysis - Provides high level technology options and recommendations to solve problems. - Stakeholders and Coordination - Works with all digital functions/owners that contribute to the HLD More ❯