ServiceNow Implementation - CSM
- Hiring Organisation
- Neotecra, Inc
- Location
- New York, United States
- Employment Type
- Permanent
- Salary
- USD Annual
governance: ACLs, roles, RBAC, update sets, source control, environment promotion. - Optimize performance and reliability; troubleshoot incidents/problems and perform root cause analysis. - Drive quality assurance (ATF, unit/UAT plans), release notes, upgrades, and regression testing. - Produce documentation (design specs, runbooks) and deliver stakeholder training. REQUIRED QUALIFICATIONS: - ServiceNow certification ...