CX Insight Manager
- Hiring Organisation
- Tribe Appointments Ltd
- Location
- Central London, London, United Kingdom
- Employment Type
- Permanent
- Salary
- £60,000
Listen, Learn and Act approach turning data into actionable insight that drives improvements across the customer lifecycle. Youll use a blend of quantitative and qualitative research methods, and be comfortable conducting interviews, analysing data, and presenting findings to senior stakeholders in a clear and compelling way. Youll champion … Create and maintain dynamic dashboards and insight packs using Excel, Power BI, and other visualisation tools. Conduct root cause analysis using both quantitative and qualitative data to identify improvement opportunities. Facilitate workshops and insight sessions to surface key questions and drive stakeholder alignment. Present findings and recommendations to senior ...