2 of 2 Qualitative Research Jobs in East London

UX Center of Expertise (CoE), you will be working on user experience for Client Team portfolio products and services. You’ll be responsible for research and design through a product’s discovery phase to validation. We are seeking a highly creative and experienced Researcher & Designer to join our dynamic … functional team. The ideal candidate will have a passion for designing intuitive and engaging user experience for digital products and services. Key Responsibilities User Research & Analysis: * Conduct qualitative and quantitative user research to understand user needs, behaviors, and pain points. * Develop insights that inform and evaluate design … platforms. * Act as a thought leader elevating design maturity across the organization. * Engage with senior leadership, showcasing UX work and evidencing the contributions your research and design work have made to the team’s broader strategic initiatives. Testing & Iteration: * Conduct Usability Testing and gather feedback to refine and improve More ❯

CoE), you will be working on the user experience for employees. You’ll be responsible for the creation and testing of service design blueprints research, and the analysis of employee needs and sentiment. We are seeking a highly creative and experienced Service Designer to join our dynamic cross-functional … understand and define end-to-end UX. * Align with the CoE Value Measurement framework to capture and track service quality, efficiency and advocacy. User Research & Analysis: * Conduct qualitative and quantitative user research to understand employee needs, behaviors, and pain points. * Analyze user feedback and usage data to … teams, disciplines, and regions to ensure a diverse approach to problem-solving. * Engage with senior leadership, showcasing UX work and evidencing the contributions your research and design work have made to the team’s broader strategic initiatives. Testing & Iteration: * Gather feedback to refine and improve service designs. * Iterate on More ❯