2 of 2 Qualitative Research Jobs in Glasgow

a strategic partner in transforming the customer journey through data-driven insights, voice of the customer (VoC) analysis, and cross-functional collaboration. This role blends deep analytical expertise with qualitative research and stakeholder engagement to influence business performance, drive operational efficiency, and support long-term strategic goals. You will act as a catalyst for embedding customer-centric thinking … and continuous improvement across the organisation. What to expect: Customer Insight & Voice of the Customer (VoC): Lead the design and execution of qualitative and quantitative research studies (e.g., interviews, focus groups, workshops) to uncover deep insights into customer experiences, needs, pain points, and behaviours. Regularly analyse VoC data to identify trends, themes, risks, and value drivers that inform … support, and transformation teams to implement insight-led initiatives that improve customer experience and drive business results. Actively engage with senior stakeholders to understand their challenges and priorities, aligning research and analytics plans to strategic business needs. Act as an ambassador for insight-led transformation and customer-centric thinking across the organisation. Continuous Improvement & Transformation : Monitor and evaluate customer More ❯

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Research Associate III (Project Manager) - In-trial Qualitative Research At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. … We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized … clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future. Evidera's Patient-Centred Research (PCR) group combines a unique portfolio of scientific disciplines, including health sciences, psychometrics, epidemiology, psychology, and many other social sciences. Our PCR staff conduct a variety of studies using More ❯