1 of 1 Quality Management Jobs in Sheffield

vision, roadmaps, and lifecycle management. Collaborate with diverse internal and external stakeholders. Empower and lead a team of Product Managers and Analysts. Share expertise and mentor others in product management best practices. Engage with our vibrant Product Community of Practice to innovate and grow. What skills, knowledge and experience will you need? How will this be assessed? Our application … of contact centre solutions, with experience in deploying and/or managing Genesys, NICE, or other enterprise or cloud-based platforms. This should include inbound and outbound capabilities, workforce management (WFM), real-time and historical reporting, and agent desktop tools, along with familiarity with Verint or similar quality management products and Omilia or other conversational AI solutions. More ❯