Advice Quality Manager
Reading, Berkshire, United Kingdom
Ascot Lloyd group
JOB DESCRIPTION Role title: Advice Quality Manager Reports to: Head of Product Location: Birmingham or Reading Hours of work: 35 hours each week SMCR Function: This is a certified role Purpose of role The purpose of this role is to ensure Ascot Lloyd Advisers are provided with sufficient and appropriate technical support through the management of the Advice … Quality and Technical Support Team, including ownership of technical project work where required, and to own Ascot Lloyd's Training and Competency, and Business Quality Review, Frameworks. The role will ensure that the Advice Quality and Technical Support Specialists support Ascot Lloyds Advisers, enabling them to provide high quality advice, ensuring the right outcomes for clients … and that this is evidenced by quality file completion, demonstrating Ascot Lloyd's adherence with the FCA's T&C Requirements. Key Responsibilities Manage Advice Quality & Technical Support Team, ensuring team member's allocation is aligned with Advice requirements and that key team KPIs are met. Ownership of Ascot Lloyd' Training & Competency Framework (working closely with HR and More ❯
Employment Type: Permanent
Salary: GBP Annual
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