Senior Solution Architect / ITSM Engineer
- Hiring Organisation
- Netstratum Technologies
- Location
- Middlesbrough, England, United Kingdom
Workflow automation, Business rules & triggers, SLA and approval configurations and Service catalog design Experience designing and managing CMDB and asset management systems Familiarity with REST APIs, integrations, and automation tools Strong understanding of ITIL frameworks Preferred Qualifications ITIL certification (Foundation or higher) Experience with other ITSM platforms (e.g., ServiceNow, Jira ...