2 of 2 Remote Desktop Jobs in Nottingham

email, and our helpdesk, with guidance available when needed · Log, classify, and update customer incidents accurately by following established procedures · Troubleshoot common Microsoft Windows desktop issues using documented steps and available tools · Assist with new starter and leaver tasks, including user and mailbox setup, configuration, and permissions changes · Investigate … customers in a busy environment · Basic awareness of Cyber Security/Cyber Essentials · Exposure to VoIP, PBX, SIP, or Teams Phone · Exposure to Microsoft Remote Desktop Services or other server technologies Professional Requirements · Clear written and spoken English · A friendly, patient, and professional approach to customers · Reliability, punctuality ...

either currently hold UK Government Security Clearance (SC) or be eligible and willing to undertake the check. Strong experience supporting enterprise-scale Virtual Desktop Infrastructure (VDI), End User Computing (EUC) and Virtualisation technologies, including: VMware Horizon View/Horizon 8 Citrix Virtual Apps and Desktops (CVAD) Citrix Machine Creation … Services (MCS) FSLogix Microsoft Remote Desktop Services (RDS) Windows 10/11 Enterprise App-V and Ivanti AppSense VMware vSphere and VMware Cloud technologies Microsoft Hyper-V SimpliVity (desirable) PowerShell scripting and automation Disaster Recovery and Business Continuity solutions ServiceNow and ITIL-based service management. Experience & Attributes Excellent ...