2 of 2 Resource Management Jobs in Midlothian

platform development from defining requirements and features to implementing best practices in development, testing and documentation. Support and maintain core development tools and infrastructure, including quality assurance systems, server resource management and providing guidance and best practices to development teams. By leveraging modern technologies such as cloud platforms, microservices and DevOps practices, you'll help to establish and … to mental health support, financial advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance : All employees at management level and below are eligible for our bonus scheme. Never Stop Learning : Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a More ❯

performance expectations. Sponsoring key strategic programmes and identifying growth opportunities with clients, converting them into revenue-generating services or expanded offerings. Building strong client partnerships, working within the Operations Management Team to deliver service improvements, drive efficiency (offshoring, automation), and share best practices. Acting as the key stakeholder manager for parts of the LBG oversight team within the joint … model. Managing cross-functional dependencies, influencing internal teams such as IT, Change, HR, and Risk to ensure smooth service delivery. Developing and coaching direct reports, ensuring effective governance, risk management, and a strong operational control framework across client sites. Optimising resource management, promoting flexibility through a multi-skilled workforce, clear communication of strategic goals, and strong performance … with experience leading multi-disciplinary teams in regulated environments. Proven ability in operational planning, P&L accountability, and revenue generation, driving commercial performance. Expertise in workflow, people, and process management, delivering high productivity and efficiency across contact centre operations. Solid background in financial services, with knowledge of life, pensions, and investment products (desirable but not essential). Data-driven More ❯