Southampton, Hampshire, South East, United Kingdom
Global Technology Solutions Ltd
Professional Services ResourceManager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services ResourceManager is to work in partnership with our customers and project management office to manage, schedule and deliver professional … services to the customer base. The PS ResourceManager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The … ability to forecast the resource requirements for the entire department. 2. The Professional Services ResourceManager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication more »
Professional Services ResourceManager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services ResourceManager is to work in partnership with our customers and project management office to manage, schedule and deliver professional … services to the customer base. The PS ResourceManager is responsible for planning and coordin... APCT1_UKTJ more »
for individuals who would be interested in being part of Technimove’s future success, whilst developing themselves and growing alongside us. The Role: The ResourceManager plays an integral role in ensuring that projects and operations are executed efficiently by effectively managing and allocating the Technimove’s resources … where they are most needed. The role works closely with Sales and Pre-Sales teams to prioritise and work through pre- and post-sale resource requests and with key Operations functional heads, and preferred 3rd Party Suppliers. By maintaining a comprehensive overview of ongoing and upcoming engagements, the ResourceManager ensures that resources are utilised in a manner that maximizes productivity and meets organisational goals, all while adhering to budgetary constraints and timelines. Skills and Experience: Essential: Prior experience working in an IT Services organisation, IT channel, or value-added reseller, in a similar role. Ability to more »
Full or part time * Office based in Ferndown * Reporting to Operations Director Due to expansion, Message Direct are excited to be recruiting for a Resource Planning Manager. The responsibility of the Resource Planning Manager is to optimise the efficiency and productivity of our contact centre operations. Analyse … call data to forecast, develop and implement resource planning strategies to ensure staffing levels maximise operational efficiency, whilst focussing on business trends to predict future call volumes. Identify areas for improvement by monitoring customer interactions, agent performance, collaborate with cross functional teams training development quality and assurance, recruitment, and … human resources. Provide regular reports to Senior Management highlighting key performance insights. *Responsibilities for the Contact Centre Resource Planning Manager:* * Develop and implement effective resource planning strategies to ensure optimal staffing levels and maximize operational efficiency. * Analyse historical call data, forecasts, and business trends to accurately predict more »
across multiple programmes and business support activities for the Enterprise Applications team. The role is varied but will include. Creation and Management of the resource planning across Finance and HR. Ensuring resources are allocated to the priorities of the business. Liaising with the Project Management teams on the inflight … ensure they are up to date. Working with the learning team to producing appropriate training for the applications. Coduct capacity planning exercises to forecast resource demand and identify potential bottlenecks or resource constraints. Resource support for Projects Define the process for co-ordinating resources between BAU and … projects, including those managed outside IT such as Transformation. Work with the individual project managers to resolve issues with the resource limitations. Driving Innovation Work closely with the Service Managers to recommend process changes relating to applications, both in respect of potential implications to, and support from, the applications more »