IT Service Manager (Change, Release & Transition) - energy & utilities
Euston, Suffolk, UK
Vallum Associates
smooth service transitions into production. You'll work within an ITIL-based framework, coordinating across teams and vendors to maintain high-quality, controlled, and risk-assessed change management. Key Responsibilities Develop and manage Change Management, Release Management, and Service Transition processes. Lead CAB meetings, oversee change reviews, approvals, and … IT changes and large-scale releases Familiarity with IBM tools, ServiceNow, or equivalent ITSM platforms Strong communication and stakeholder management skills Analytical mindset for risk assessment and problem-solving Desirable Experience Understanding of the UK electricity market and Ofgem regulations Knowledge of cybersecurity practices in IT operations Background More ❯
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