building skills, and the ability to influence at all levels. About the role Ensure IT services are delivered effectively and meet agreed service levels Oversee resolution of incidents and rootcauseanalysis to prevent recurrence Manage changes to IT systems with minimal disruption to business operations Continuously assess and improve IT service processes and performance Track KPIs More ❯
building skills, and the ability to influence at all levels. About The Role Ensure IT services are delivered effectively and meet agreed service levels Oversee resolution of incidents and rootcauseanalysis to prevent recurrence Manage changes to IT systems with minimal disruption to business operations Continuously assess and improve IT service processes and performance Track KPIs More ❯
and enhance our security posture, ensuring compliance with industry standards and frameworks (e.g., SOC-2, ISO 27001). Diagnose and resolve infrastructure outages and incidents, ensuring timely resolution and rootcause analysis. Documentation & Best Practices: Ensure comprehensive documentation of infrastructure, systems, and processes to support onboarding, troubleshooting, and scalability. Promote and implement DevOps and Site Reliability Engineering (SRE More ❯
the role Creation and maintenance of RLG incident response plan and procedures Undertake confidential and sensitive colleague investigations Develop and mature the Incident Response policy, process, and procedures Provide rootcauseanalysis, create metrics, and generate reports and analytics to improve future incident response Collect supporting information and artifacts for incident response activities Identify and execute projects … to enhance intrusion detection and incident response capabilities Conduct technical analysis on impacted systems to determine impact, scope, and recovery from active and potential cyber incidents Leverage cybersecurity tools to identify and remediate threats Execute the Incident Response Lifecycle and coordinate remediation activities across the organization Recommend solutions to optimize technical and process aspects of the incident lifecycle Present … improvements, and features to senior management Provide training and mentoring to team members About you Minimum of 2 years in an incident response or forensic role Understanding of threat analysis and threat modelling Experience with endpoints/EDR in an MDR environment Experience managing complex cybersecurity or service incidents Ability to identify patterns, anomalies, and issues across multiple vectors More ❯
the role Creation and maintenance of RLG incident response plan and procedures Undertake confidential and sensitive colleague investigations Develop and mature the Incident Response policy, process, and procedures Provide rootcauseanalysis, create metrics, and generate reports and analytics to improve future incident response Collect supporting information and relevant artifacts in support of incident response activities Identify … and execute projects to improve intrusion detection and incident response capabilities Conduct technical analysis on impacted systems to determine impact, scope, and recovery from cyber incidents Leverage cybersecurity tools from RLG to identify and remediate threats Execute the Incident Response Lifecycle and coordinate remediation activities across the organization Recommend solutions to optimize technical and process aspects of the incident … incidents, improvements, and features to senior management Provide training and mentoring to team members About you Minimum of 2 years in incident response or forensic roles Understanding of threat analysis and threat modeling Experience with endpoints/EDR in an MDR environment Experience managing complex cybersecurity or service incidents Ability to identify patterns, anomalies, and issues across multiple vectors More ❯