health, performance, and availability of infrastructure components and applications. Configure alerting mechanisms to notify teams of potential issues and proactively address them before they impact users. Incident Response and RootCauseAnalysis: Participate in incident response activities to identify, troubleshoot, and resolve incidents. Communicate incident status and updates to ensure both internal and external customers are fully … informed. Conduct rootcauseanalysis to determine the underlying causes of incidents and implement preventive measures to avoid recurrence. Performance & Cost Optimization: Analyze system performance metrics and identify opportunities for optimization. Tune infrastructure components, optimize configurations, and implement performance enhancements to ensure optimal performance and resource utilization. Security and Compliance: Implement security controls, and respond to security More ❯
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Southern Communications Ltd
Play a critical role in the governance of the MVC and ASP.NET framework estate, aligning with compliance, security, and change control processes. Take ownership of incidents and issues, ensuring rootcauseanalysis and robust long-term solutions. Maintain a backlog of enhancement requests, prioritising changes in line with stakeholder needs and product direction. Help establish and grow More ❯
Bonus + 10% DV Bonus. DV/SC Clearance is essential for this role. Responsibilities include: * Manage incidents: log,triage,assign and resolve using agreed toolsets and processes * Conduct rootcauseanalysis and ongoing problem investigations * Monitor and support Nexor X500 DSA and Exchange 2003 messaging systems * Liaise with intermediary customer contacts to resolve end-user issues More ❯
internal stakeholders and SMEs to understand compliance needs, interpret, analyse and build solutions to meet those needs. Review configuration change requests for feasibility, completeness, and alignment with standards. Support RootCauseAnalysis and resolution of configuration issues. Interpret technical and process requirements into executable configuration actions. Confidently question decisions to arrive at suitable outcomes for all stakeholders. More ❯
Basingstoke, Hampshire, United Kingdom Hybrid / WFH Options
Automobile Association
team inspiration. Modernisation expertise , including cloud migration, AI integration, and automation - driving efficiencies and future-ready solutions. Cybersecurity and risk resilience experience, with hands-on incident and crisis management, rootcauseanalysis, and continuous improvement. End User Compute (EUC) proficiency , covering device and application management to enhance colleague tech experience. Strategic and commercial acumen , balancing long-term More ❯
NoSQL database technology and infrastructure. The role will contribute to solution engineering and support as well as being responsible for delivering database projects, maintaining running systems and performing problem analysis and troubleshooting. The individual should be well versed in database administration and engineering practices and principles. The individual will share the responsibility of overall database build, deployment and support. … upgrade and maintain databases in production and non-production environments, including DR and patching activity. Responsible for responding to and analysing high severity calls, working to resolution and providing rootcause analysis. Planning and implementing proactive measures for reducing the down time for production environment, as well as capacity management activity and reporting. Database administration for off the … scripts for DB automation and application maintenance. Provide technical expertise and hands-on support in consolidation and migration of databases to new hardware and platforms. Proactive and reactive performance analysis, monitoring, troubleshooting and resolution of escalated Level 2 and Level 3issues. Work closely with Infrastructure engineering, product development, business operations, and technical operations to ensure delivery of database services More ❯