Senior Service Desk Engineer (3rd Line)
City of London, Camden Area, Greater London, United Kingdom
Morson Edge
staff and support their technical development. Ensure adherence to ITIL processes including Incident, Request, Problem, and Change Management. Act as the go-to engineer during Major Incidents, including producing Root Cause Analyses (RCAs) and Reports for Outages (RFOs). Required Skills & Experience Proven experience providing 3rd Line (expert-level) support for complex incidents and service requests. Strong technical More ❯
Employment Type: Contract
Rate: £400 - £450/day
Posted: