2 Root Cause Analysis Jobs in Chesterfield

Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and … Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and root cause analysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing … team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required: Working in IT more »

software integrity and user accessibility. Conduct security and performance surveillance, promptly addressing alerts to detect and manage potential issues. Contribute to incident resolution, conducting root cause analyses for swift, minimal-impact solutions. Transparently communicate risks and operational issues, accurately assessing business impact. Ensure prompt response to support requests … workflows, address technical challenges, and escalate as required. expertise in iSeries Operations. skills in server operations, encompassing basic knowledge of SQL databases for data analysis through SQL queries. more »