11 of 11 Root Cause Analysis Jobs in Farnborough

implement preventive measures. Service Improvement: Continuously assess the IT service delivery process and implement improvements that enhance efficiency, effectiveness, and customer satisfaction. Lead root cause analysis for service delivery issues and define corrective actions. Change Management: Ensure that changes to the IT environment are implemented smoothly with ...

issues and improvement opportunities.Lead or facilitate service reviews and governance forums, ensuring actions have clear ownership, deadlines and appropriate escalation.Oversee service level reporting and analysis, working with dedicated reporting resources where applicable.Continual ImprovementOwn and maintain the Continual Improvement framework, register and governance processes, ensuring opportunities are captured, prioritised … tracked.Identify improvement opportunities through performance analysis, major incident and problem reviews, customer feedback, audits and operational assessments.Prioritise initiatives based on business value, customer impact, risk, cost and feasibility, developing business cases where appropriate.Coordinate improvements across service owners, technical teams, project leads and suppliers, managing dependencies, monitoring progress and escalating ...

improvement opportunities. Lead or facilitate service reviews and governance forums, ensuring actions have clear ownership, deadlines and appropriate escalation. Oversee service level reporting and analysis, working with dedicated reporting resources where applicable. Continual Improvement Own and maintain the Continual Improvement framework, register and governance processes, ensuring opportunities are captured … prioritised and tracked. Identify improvement opportunities through performance analysis, major incident and problem reviews, customer feedback, audits and operational assessments. Prioritise initiatives based on business value, customer impact, risk, cost and feasibility, developing business cases where appropriate. Coordinate improvements across service owners, technical teams, project leads and suppliers, managing ...

support engagements. Identify gaps in current security practices cross-departmentally, recommending improvements to enhance the overall security posture. Engage directly with customers to quickly root-cause issues, balancing technical accuracy with clear, non-technical communication. Liaise closely with our Global DPO Officer, Customer Service Desk, Field Teams … Auditor) are highly desirable. Successful security clearance and vetting is mandatory for this role. Soft Skills: Excellent problem-solving skills with a focus on root-cause analysis. Strong ability to triage and prioritize issues based on security risk and business impact. Attention to detail and strong organisational skills ...

ticket volumes Manage incident escalation processes to minimise business impact and ensure timely resolution. Conduct regular service reviews with stakeholders, presenting performance data, trend analysis, and improvement plans. Ensure accurate and timely production of daily, weekly, and monthly operational reports. Manage service desk budgets, forecasting costs, and identifying cost … Customer (VoC) programmes to capture qualitative and quantitative feedback. Continual Service Improvement (CSI) Identify, propose, and implement service improvements through data-driven analysis and trend identification. Maintain a CSI register, tracking improvement initiatives from identification through to realisation of benefits. Leverage automation, AI, and self-service opportunities to improve ...

benches and support verification, system integration and hardware debugging. Optimise designs for performance, power dissipation, reliability and resource utilisation. Investigate technical issues and support root-cause analysis during integration and test. Coordinate FPGA design activity where required and provide technical guidance to other FPGA engineers. Manage technical … Experience developing HDL solutions for Microchip devices. Experience using Libero for design synthesis and implementation. Verification experience using ModelSim or QuestaSim. UVM experience. Requirements analysis, capture and management using IBM DOORS or similar tools. Experience with SmartFusion, IGLOO or PolarFire devices. Experience using Xilinx or Altera devices and toolsets. ...

service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including analysis and deployment. Key Duties System Support & Ticket resolution - Utilising technical expertise to ensure that the Core Network estate is kept online and running smoothly … with in a timely manner IAW with KPI/SLA. Problem Resolution- Work with other resolver groups, original manufacturers, Users and suppliers to perform root cause analysis, providing technical solutions to complex problems. Maintenance - Responsible for completing the and recording Periodic maintenance of all systems Utilising Periodic ...

service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including analysis and deployment. Key Duties System Support & Ticket resolution - Utilising technical expertise to ensure that the Core Network estate is kept online and running smoothly … with in a timely manner IAW with KPI/SLA. Problem Resolution- Work with other resolver groups, original manufacturers, Users and suppliers to perform root cause analysis, providing technical solutions to complex problems. Maintenance - Responsible for completing the and recording Periodic maintenance of all systems Utilising Periodic ...

service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including analysis and deployment. Key Duties System Support & Ticket resolution - Utilising technical expertise to ensure that the Core Network estate is kept online and running smoothly … with in a timely manner IAW with KPI/SLA. Problem Resolution- Work with other resolver groups, original manufacturers, Users and suppliers to perform root cause analysis, providing technical solutions to complex problems. Maintenance - Responsible for completing the and recording Periodic maintenance of all systems Utilising Periodic ...

chip and system level validation. The role involves working with real‐world RF/analog test equipment, performing eye diagrams, jitter tests, and root‐cause analysis while collaborating with development and test teams to ensure product quality. On‐site in Farnborough, UK. #J-18808-Ljbffr ...

incidents and problems. Act as the SME for Citrix Virtual Apps & Desktops, Citrix Cloud, NetScaler ADC and WEM . Lead technical investigations, troubleshooting and root cause analysis. Manage and optimise Citrix policies, profiles and end-user experience. Support patching, upgrades, migrations and infrastructure improvements . Work closely with ...