3 of 3 Root Cause Analysis Jobs in Hatfield

traces, RUM, synthetics, APM) Implement and integrate platforms including Dynatrace, Splunk, Grafana Cloud, Elastic, and Cribl Build telemetry pipelines, dashboards, alerting, and automation Perform root-cause analysis and performance optimisation Integrate observability with ITSM, AIOps, and event management tools Skills & Experience Strong knowledge of observability pillars: metrics ...

release, configuration) aligned to ITIL 4 Own major incident management (P1/P2), acting as the senior escalation point with clear executive communication Drive root cause analysis and continuous improvement using service metrics (MTTR, trends, backlog) Oversee IT service delivery, 24/7 support operations, and ITSM ...

improvements, and ensuring reliable, high-quality support for enterprise-scale Azure infrastructure while collaborating closely with senior team members and stakeholders. The Responsibilities Perform root cause analysis, investigation, diagnosis, and reporting of cloud-related issues. Monitor and optimize Azure environments to ensure high availability, performance, and security. ...