2 Root Cause Analysis Jobs in Newport

and maintenance of mechanical and electrical equipment in a data center · Identify risks and perform IDC vendor operation and maintenance quality assessment. · Perform RCA(root cause analysis) of critical equipment failures · Troubleshoot and report of facility and data sever-level events within internal SLA · Provide training and more »

platforms with a focus on global incident response (e.g., ITSM, Jira, ServiceNow). Strong analytical and problem-solving skills with an emphasis on global root cause analysis. ITIL (Information Technology Infrastructure Library) or relevant certifications Proven work experience as a Support Engineer or similar role Ability to diagnose more »