Second Line IT Support Engineer
- Hiring Organisation
- The Workshop
- Location
- Waterlooville, Hampshire, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £28,000
when necessary to resolve complex issues. Ensure proper communication and information transfer when escalating issues, providing all necessary details to facilitate fast resolution. Perform root cause analysis on recurring or complex issues to prevent future occurrences. Provide reports and documentation on findings to management and other teams ...