environments. In-depth understanding of key ServiceNow modules: TPSM, FSM, ITSM, CSM, App Engine, HRSD. Define and govern integrations across ServiceNow modules and external systems (e.g., SAP, CRM, supplier/customer platforms). Establish and promote reusable integration patterns and standards, leveraging tools such as IntegrationHub, APIs, and middleware. Align portal design with user personas, customer journeys … business and technical teams to drive outcome-focused architecture. Integration with intelligent locker solutions (e.g., for field service, click-and-collect, returns, or logistics scenarios). Experience with SAP integration, Salesforce, or third-party field service and logistics platforms. Familiarity with domain separation and multi-tenant ServiceNow environments. ServiceNow certifications (e.g. Certified System Administrator, Implementation Specialist in key More ❯
environments. In-depth understanding of key ServiceNow modules: TPSM, FSM, ITSM, CSM, App Engine, HRSD. Define and govern integrations across ServiceNow modules and external systems (e.g., SAP, CRM, supplier/customer platforms). Establish and promote reusable integration patterns and standards, leveraging tools such as IntegrationHub, APIs, and middleware. Align portal design with user personas, customer journeys … business and technical teams to drive outcome-focused architecture. Integration with intelligent locker solutions (e.g., for field service, click-and-collect, returns, or logistics scenarios). Experience with SAP integration, Salesforce, or third-party field service and logistics platforms. Familiarity with domain separation and multi-tenant ServiceNow environments. ServiceNow certifications (e.g. Certified System Administrator, Implementation Specialist in key More ❯
ensuring work is programmed and updated accurately. Communicating with Customers, Suppliers, Craft Teams and Engineers. Utilising daily reports to ensure work is appropriately prioritised. Working with SAP, CRM, PM, MRS, PowerOn, Netplan and other IT Systems. Providing reports as and when required. Building strong relationships with teams across the business. Safe and effective scheduling of all direct … and contractor field resources. Exceeding SLA targets. Experience and Qualifications: Good level PC skills is essential, experience of SAP, PoweOn and Netmap is advantageous. Good customer facing skills with the ability to manage and resolve customer issues and queries. Ability to work in a pressured environment as part of a highly focused team. Ability to work cooperatively with More ❯
