Service Delivery Manager
- Location
- Portsmouth, England, United Kingdom
Description Job Title: NDH(D) Service Delivery Manager Contract: 12-month contract (potential for extension) Security: SC required or ability to obtain Purpose of the Role The Service Delivery Manager supports the delivery and continuous improvement of the NDH(D) service in alignment with ITIL v3 and Defence/… Ability to interpret SLAs/OLAs, analyse data and produce reporting packs. Excellent verbal and written communication Eligibility and willingness to undergo SC clearance Experience working with multiple resolver groups or suppliers Desirable Criteria ITIL 4 Foundation Experience in MoD, Defence Digital, or other secure UK Gov environments Knowledge ...