procedures. Technical Skills & Knowledge: Experience working in a Windows environment. Solid understanding of IT Service Management frameworks and tools (e.g. Cherwell). Experience with monitoring and management tools (e.g. SCCM, SCOM, PowerShell). Proficiency in Active Directory and device management platforms (e.g. Intune, DataJar). Familiarity with enterprise productivity platforms such as Office 365, OneDrive, and SharePoint. Experience in a More ❯
Basingstoke, Hampshire, South East, United Kingdom
Anson Mccade
experience with Automation & IaC tools (Ansible, Terraform) Familiarity with DevOps tooling and processes (CI/CD, version control, pipelines) Experience with Microsoft Systems Management tools (SCOM, WSUS, MECM/SCCM) Please note: This Integration Engineer role requires active DV clearance to start. Candidates must be sole British citizens and eligible to undertake and maintain high-level security clearance. DV-clearable More ❯
specialist IT packages to specification. Build IT to Spec, as required, from Servers, Racking, Networks and Security. Commute to client sites to support IT installs. Requirements: Knowledge experience of SCCM and CMCB systems. A troubleshooting and can-do attitude. 3 years experience working hands-on with IT If you're a confident IT builder or have history in IT support More ❯
configure, replace, and maintain EUC hardware components. Support data backup processes and recovery techniques. Work within virtualised, MDM, and VPN environments to ensure secure and efficient connectivity. Utilise MicrosoftSCCM for device management (advantageous). Log, track, and resolve tickets within ServiceNow, adhering to ITIL practices. Maintain accurate documentation and records of incidents, resolutions, and system changes. Provide clear, professional …/11 operating systems and related applications. Hands-on experience troubleshooting end-user device hardware and software issues. Exposure to virtualisation, MDM, and VPN environments. Experience with MicrosoftSCCM (advantageous). Knowledge of ITIL framework and prior experience in an ITIL-aligned environment. Proficiency in ServiceNow or similar ticketing systems. Excellent communication, interpersonal, and customer-facing skills. More ❯
Basingstoke, Hampshire, South East, United Kingdom
Anson Mccade
platforms (Dell EMC, Avamar, Data Domain) Monitoring and triaging events using SCOM and escalating where necessary Performing daily checks and lifecycle management of storage solutions Supporting patch deployment via SCCM/MCM Administering Active Directory and Windows Server environments Collaborating with stakeholders and customers via ITSM tooling Contributing to documentation and service improvement initiatives What were looking for: Experience supporting … enterprise storage and backup environments like Dell EMC or similar Familiarity with SCCM/MCM for patch deployment, General MS stack infrastructure skills with tools like - Active Directory and Windows Server administration Proficiency with ITSM tooling and strong troubleshooting skills Experience supporting secure government or MOD environments is highly advantageous Please note: This role requires active DV clearance to start. More ❯