Bracknell, Berkshire, United Kingdom Hybrid / WFH Options
ENGINEERINGUK
and hands-on experience in building positive relationships, including third parties. Deep technical expertise and experience in some or all of the following areas: SDWAN/WAN/MPLS/DWDM Cloud Networking Technologies LAN/WiFi Internet Proxy SoftwareDefined Networking Firewalls Load Balancing Voice including More ❯
in the SST as part of the 2nd Line Team and assist in the day-to-day operations and duties of the DNS SD-WAN Service. The engineer will also work with the current support personnel to understand the products and their use across the shared service and … capability. Your experience Working knowledge and experience of network concepts and protocols Ideally have knowledge of MS Service Centre Support tool, Cisco SD-WAN, vManage, LiveNX and Elastic monitoring tools. Thorough knowledge of network technologies relating to Cisco product set would be preferable. Experience of patching … and maintaining, Windows, Linux platforms. Ideally have been in a support role in a WAN environment, i.e. has knowledge of IP, Routing, SD-WAN solutions. An awareness and proven track record of security monitoring and cyber security controls and defence measures. If you'd like to discuss More ❯
We are looking for 2nd Line SD-WAN Support Engineer based in Bracknell. You'll play a crucial role in providing technical support for SD-WAN services, ensuring smooth network operations, and troubleshooting complex issues. Salary ranges between £28K - £34K + Shift Allowance. This role … requires full-time on-site and SC Clearance. You will be providing direct 2nd line technical support for my client's SD-WAN services. Responsibilities include: - Monitor and manage network events via orchestrator tools. - Provide proactive network support and incident diagnosis. - Develop knowledge articles and share … customer escalations, perform remote diagnostics, and implement approved changes. Skills and Experience: - Solid understanding of network protocols and concepts. - Experience with Cisco SD-WAN (vManage, LiveNX, Elastic monitoring tools). - Familiarity with MS Service Centre Support tools. - Working knowledge of Cisco technologies, including routing and IP protocols. More ❯