Technical Service Delivery Manager
Northamptonshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Gleeson Recruitment Group
with strict adherence to ITIL practices (Incident, Problem, Change, CSI). Be the escalation point : Provide technical guidance across Microsoft, O365, AD, Azure, AWS, networking (WAN, LAN, SD-WAN, Wi-Fi), and infrastructure. Support technical teams in resolving escalations quickly and effectively. Lead customer engagement : Run regular service review meetings, provide clear reporting, and build long-term More ❯
Employment Type: Permanent
Posted: