Bedford, England, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
service requests. Troubleshoot technical issues related to low-code applications. Guide and mentor customers in diagnosing issues. Collaborate with internal resolver groups to meet SLA and KPI targets. Handle system configurations, changes, and software updates as needed. Maintain detailed and accurate records of customer interactions. Contribute to internal knowledge base More ❯
bedford, east anglia, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
service requests. Troubleshoot technical issues related to low-code applications. Guide and mentor customers in diagnosing issues. Collaborate with internal resolver groups to meet SLA and KPI targets. Handle system configurations, changes, and software updates as needed. Maintain detailed and accurate records of customer interactions. Contribute to internal knowledge base More ❯
service requests. Troubleshoot technical issues related to low-code applications. Guide and mentor customers in diagnosing issues. Collaborate with internal resolver groups to meet SLA and KPI targets. Handle system configurations, changes, and software updates as needed. Maintain detailed and accurate records of customer interactions. Contribute to internal knowledge base More ❯
Employment Type: Permanent
Salary: £33000 - £37000/annum 20 days holiday, Pension
Luton, Bedfordshire, United Kingdom Hybrid / WFH Options
iO Associates
and packaging Own the configuration of systems and compliance against internal security standards Provide 3rd-line support and manage incident queues in line with SLA Drive improvements to platform performance, availability, and resilience What we're looking for: Strong SCCM/InTune experience (builds, packaging, patching) Proven background with EPOS More ❯
bedfordshire, east anglia, United Kingdom Hybrid / WFH Options
iO Associates - UK/EU
and packaging Own the configuration of systems and compliance against internal security standards Provide 3rd-line support and manage incident queues in line with SLA Drive improvements to platform performance, availability, and resilience What we're looking for: ✅ Strong SCCM/InTune experience (builds, packaging, patching) ✅ Proven background with EPOS More ❯
Central Bedfordshire, England, United Kingdom Hybrid / WFH Options
iO Associates - UK/EU
and packaging Own the configuration of systems and compliance against internal security standards Provide 3rd-line support and manage incident queues in line with SLA Drive improvements to platform performance, availability, and resilience What we're looking for: ✅ Strong SCCM/InTune experience (builds, packaging, patching) ✅ Proven background with EPOS More ❯
are 12-hours and will rotate on a predefined schedule - Assist in troubleshooting of facility and rack-level events within internal Service-Level Agreements (SLA) - Perform rack installs, rack decommissioning, and facility management - Provide operational readings and key performance indicators to make sure uptime is maintained - On-site management of More ❯
