SLA Jobs in East Anglia

7 of 7 SLA Jobs in East Anglia

Senior IT Support Engineer - Permanent - DBS & Drivers License

East Anglia, UK
Experis
Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA compliance. Provide flexible support across campuses and participate in out-of-hours rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows More ❯
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NMC Engineer

Gillingham, east anglia, United Kingdom
M Group Energy
maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? Provide or support rapid network fault resolution within SLA, ideally before critical service impact. Take proactive ownership of technical issues across the network environment, coordinating with Service Desks to ensure accurate incident handling and escalation to the appropriate resolution More ❯
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Service Management Specialist

St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group Energy
off, 4 nights on/off, 12-hour shifts (77). Youll support customers from issue receipt to resolution, allocate work, and assist engineers to ensure timely updates and SLA compliance. Key tasks include monitoring systems, managing tickets in Field Service Lightning, updating customers, prioritising faults, coordinating engineers and spares, tracking tasks, completing maintenance, reporting, and arranging supplier access. Youll More ❯
Employment Type: Permanent
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Service Management Specialist

St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group Telecom
followed by 1 week of 6-hour days and on-call duties. In this role, youll manage customer tickets, monitor systems, prioritise faults, coordinate engineers, track tasks, and ensure SLA compliance. Youll also handle reporting, maintenance, and supplier access, working in a fast-paced, collaborative environment. What youll bring? You have outstanding customer service skills and are someone both customers More ❯
Employment Type: Permanent
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1st Line Support Technician

Norwich, Norfolk, East Anglia, United Kingdom
Anglian Home Improvements
via Heat software Build IS Devices to an agreed standard, laptop, desktops and mobiles. Log faults with 3rd party maintainers, following up and ensuring resolutions are completed within agreed SLA's Provide up to date documentation, when producing or changing IT networking, hardware or software configurations Assist with conception, design and implementation of any new or enhanced IS Systems. Act More ❯
Employment Type: Permanent
Salary: £28,000
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Change Management Team Leader

Wymondham, Norfolk, East Anglia, United Kingdom
DEVONSHIRE APPOINTMENTS LTD
in a dynamic, client-focused environment. Key Responsibilities Operations Set and uphold high team standards, ensuring compliance and consistency Maintain thorough knowledge of change processes and production workflows Manage SLA adherence, job scheduling, and database ownership Deliver continuous improvement initiatives and support internal software evolution Support wider planning and scheduling efforts when needed Ensure quality and performance measurement against KPIs More ❯
Employment Type: Permanent
Salary: £30,000
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Technical Business Development Executive

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Client Server
client's requirements and how the solution can meet their needs You're a skilled communicator, able to cultivate consultative business relationships You are familiar with software licencing agreements (SLA) You're degree educated in a STEM discipline, Computer Science preferred Ideally you will have a second language as you'll be selling to global customers across the world, it More ❯
Employment Type: Permanent, Work From Home
Salary: £55,000
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