are resolved promptly and properly Provide onsite and remote IT Support to end users across all businesses, enabled by a ticketing system, within set SLA times and business priority Requirements: Technical skills on hardware and software including IT infrastructure, databases and e-mail Windows Operating Systems Microsoft Products (Microsoft Office More ❯
to the property portfolio, ensuring no financial penalties. Ensure site compliance with statutory regulations. Prepare regular reports (as requested by the General Manager) on SLA compliance, issues, actions taken, and escalations. Participate in the company's Health and Safety Policy and report hazards or defects to the General Manager. Conduct More ❯
ECS managed service platform (Arrow Xpand) Define services KPI and monitor performance of the Manage Service platform and third-party delivery partners for ensuring SLA's are met Work with development resources to define the right delivery approach including processes, platform requirements and partners Lead technical discussions during key customer More ❯
Salary: £38,000 Role: Data center Engineer Location: Acton, London We re recruiting for Engineers to work within a team carrying out cabling infrastructure and network hardware support at client sites. The work will include all types of patching, break More ❯
