3 of 3 SLA Jobs in Suffolk

domain. • Maintain and enhance ETL pipelines built on Glue + Iceberg + Athena + Redshift. • Monitor production jobs, fix failures, optimize queries, and ensure SLA adherence. • Develop automation for operational workflows using Python. • Collaborate with data architects, business teams, and network teams for data requirements. • Implement best practices for data ...

domain. Maintain and enhance ETL pipelines built on Glue + Iceberg + Athena + Redshift. Monitor production jobs, fix failures, optimize queries, and ensure SLA adherence. Develop automation for operational workflows using Python. Collaborate with data architects, business teams, and network teams for data requirements. Implement best practices for data ...

external clients resolve issues that they may encounter while using our SaaS based applications. You will effectively prioritise your cases, ensuring that the SLA is adhered to. You will use your excellent verbal and written communication skills to effectively resolve cases, providing a premium service to our clients. … each case To take ownership of the cases assigned to you and see them through to completion Ensure cases are managed within the SLA targets Produce clear, professional and accurate responses To call clients directly to gather additional information as required To actively contribute articles to help resolve common issues ...