high-quality service to our customers across the UK. Your responsibilities will include: Performing start-ups, commissioning, preventative maintenance, and corrective repairs on various UPS systems (AC, DC, and SNMP cards). Leading installation and service projects in coordination with our sales and operations teams. Providing technical support to customers and internal departments, including Sales, Admin, and Operations. Ensuring all More ❯
Newbury, Berkshire, United Kingdom Hybrid / WFH Options
Syntax Consultancy Ltd
Centre network builds). Owning support of OSS applications, resolving/managing OSS estate fault tickets, application administration, MACDs, and escalating to 4th line support where necessary. Using StableNet SNMPNetwork Service Management system to on-board new devices including: device discovery, configuring monitoring datapoints, alerts, reports, fault management + defect remediation. Working closely with other IT teams to develop More ❯
recommendations for IT system improvements. Management of licence compliance, IT system security, patching and capacity management to comply with relevant standards. Customer related projects (MACDs) Onboarding devices onto StableNet SNMP (Automated Network and Service Management system) Device discovery Configuring monitoring datapoints Setting alerts Report creation Supporting fault management Defect remediation support Additional info: Overview: Supporting the Programme Team to manage More ❯
