Cloud and Managed IT Engineer - Tier 3
- Hiring Organisation
- Intercity Technology Limited
- Location
- Birmingham, West Midlands, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £50,000
infrastructure, systems, networks, and business services. Support service transition processes, ensuring documentation, procedures, and knowledge transfers are complete for seamless handovers. Champion service management processes including Change, Major Incident, and Problem Management. Be part of the weekend on-call rota to handle critical out-of-hours escalations. Support … tools eg ServiceNow, HaloPSA etc Desirable Technical Skills: PowerShell scripting Familiarity with SQL Server Management Studio (SSMS) and SQL Server Reporting Services (SSRS) Understanding of ITIL practices Hyper-V and COLO Terraform (IaC deployment) Core Certifications that ...