1 of 1 SYSPRO Jobs in the North of England

Analyst you will be providing 1st, 2nd and 3rd line support to our clients existing customer base. Understanding business process, some internal training and ideally experience of working with SYSPRO ERP. Responsibilities: Provide remote and telephone support to customers Product testing on new and existing products Provide internal training Build and share knowledge on new features of software To give … they can be resolved Strong understanding of business processes, logistics Work alongside the Support Desk Manager to help ensure opportunities are grown and customer expectations met Skills: Experience of SYSPRO ERP Previous experience of ERP support/Help Desk Full understanding of product testing, test documentation and test plans Strong organisational skills Experienced at supporting end users/customers If More ❯