Belfast, City of Belfast, County Antrim, United Kingdom
Ulster University
implementing Azure cloud solutions from design through to production. - Experience of deploying, managing and supporting any two of the following technologies in a large organisation: Azure IaaS, PaaS and SaaS, Entra ID, Infrastructure as Code (IaC) tools such as Terraform and ARM, Microsoft Defender Suite including Defender for Cloud, Defender for Office, Defender for Identity and Defender for Cloud Apps More ❯
degree (2.1 or higher) or equivalent (relevant post graduate qualification desirable) 2+ years relevant professional experience in a customer facing role (such as at a CRO, or PAAS or SAAS company) A good understanding of the role of biomarkers and data analytics in precision medicine. Excellent project management skills including ability to plan and prioritise tasks whilst maintaining a high More ❯
senior stakeholders, clients, and partners to communicate the product roadmap and reinforce the strategic direction of the platform. Requirements Essential Criteria 10+ years of product management experience in B2B SaaS environments, including 5+ years in a senior leadership capacity. Proven success scaling software platforms and bringing new products to market, ideally within HRTech and AdTech sectors. Deep understanding of recruitment More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom
Reed
effective delivery, support and strategic development of IT services across the organisation. The postholder will manage a team who is focused on optimising the use of Microsoft 365 and SaaS platforms to enhance productivity, security and digital transformation. They will provide technical management expertise and operational oversight to companies infrastructure, systems and networks; and develop effective working relationships with internal … colleagues and external stakeholders Key Responsibilities: Technical Management • Oversee the planning, implementation and maintenance of IT systems/networks • Administration and optimisation of Microsoft 365 services. • Manage SaaS applications including licensing, integration, and vendor relationships. • Ensure robust cybersecurity and information security practices and compliance with ISO27001, Cyber Essentials Plus and GDPR • Oversee the end-to-end implementation of technology projects … developing IT Support, infrastructure and/or Systems Admin teams Hands-on experience of O365 Architecture and Administration Detailed working knowledge of Microsoft Intune Experience of procuring and supporting SaaS platforms Proven experience in developing and implementing cybersecurity strategies, conducting security assessments, and managing security incidents. Experience in managing relationships with IT vendors and service providers, including negotiating contracts and More ❯
About Kadence Asa fast-paced, early-stage, venture capital-backed B2B SaaS company, we're looking for a motivated Customer Success Manager to join our Belfast team and help our customers get the very best from Kadence. You'll work closely with clients to understand their goals, embed our solutions into their day-to-day, and ensure they see … strategic, and thrives in a dynamic environment. You'll be confident in building strong relationships, comfortable using data to tell a story, and eager to grow alongside a scaling SaaS business that's shaping the future of work. Your Responsibilities Lead Customer Success - Act as the go-to contact for your accounts, developing tailored success plans that align with each … the sales team. High customer satisfaction (CSAT/NPS) through excellent relationship management. Your Skills and Experience Proven experience in customer success, account management, or a similar client-facing SaaS role. Skilled in consultative engagement and creating compelling business cases. Strong background in renewal management and revenue retention. Excellent communicator with the ability to engage confidently with senior leaders. Comfortable More ❯
Head of DevOps Support Remote UK/ROI Are you ready to take the reins of a mission-critical DevOps support function at a fast-growing SaaS company delivering cutting-edge artifact and supply chain management at scale? We're hiring a Head of DevOps Support - a dynamic, hands-on leader who knows how to blend strong operational rigour with … really matters to users. Automating wherever possible - because great support teams build, not just react. What we're looking for: Experience scaling technical support or DevOps teams in aSaaS or platform context. A strong grasp of developer tools, cloud-native infrastructure, CI/CD pipelines, and support systems (e.g. Zendesk, Linear, Intercom). Someone who's as passionate about More ❯
Head of DevOps Support Remote UK/ROI Are you ready to take the reins of a mission-critical DevOps support function at a fast-growing SaaS company delivering cutting-edge artifact and supply chain management at scale? We're hiring a Head of DevOps Support - a dynamic, hands-on leader who knows how to blend strong operational rigour with … really matters to users. Automating wherever possible - because great support teams build, not just react. What we're looking for: Experience scaling technical support or DevOps teams in aSaaS or platform context. A strong grasp of developer tools, cloud-native infrastructure, CI/CD pipelines, and support systems (e.g. Zendesk, Linear, Intercom). Someone who's as passionate about More ❯