2 of 2 Salesforce Administrator Jobs in the South West

At Hargreaves Lansdown our customer helpdesk provides support for 1200 users using Salesforce Service Cloud Platform with Omni Channel Routing and Amazon Connect for Voice. As our organisation continues to grow and evolve, we are looking for several Senior Salesforce Administrators to develop solutions and provide ongoing support to our Helpdesk Colleagues. What you will be doing You … as part of a Squad of 7, in an agile environment delivering scalable solutions across Sales, Service & Data Clouds. Your solutions will be AI lead where possible and provide Salesforce users with an easy to use and intuitive interface. You will govern access, development environments and releases (profiles, permission sets, sandboxes, DevOps) to keep the org secure, compliant and … and mentor the team, maintaining clear documentation and knowledge sharing. About you Deep expertise in Sales or Service Cloud, with solid exposure to Einstein/AI Capabilities. Proficient with Salesforce declarative tools (Flows) for automation where AI solutions are not currently possible. Comfortable authoring lightweight Apex when configuration alone won't suffice. You will do this with support from More ❯

looking for, please go ahead and apply. We'd love to hear from you!About the role# At Hargreaves Lansdown our customer helpdesk provides support for 1200 users using Salesforce Service Cloud Platform with Omni Channel Routing and Amazon Connect for Voice. As our organisation continues to grow and evolve, we are looking for several Senior Salesforce Administrators … working as part of a Squad of 7, in an agile environment delivering scalable solutions across Sales, Service & Data Clouds.Your solutions will be AI lead where possible and provide Salesforce users with an easy to use and intuitive interface.You will govern access, development environments and releases (profiles, permission sets, sandboxes, DevOps) to keep the org secure, compliant and stable.Extend … and mentor the team, maintaining clear documentation and knowledge sharing. About you Deep expertise in Sales or Service Cloud, with solid exposure to Einstein/AI Capabilities. Proficient with Salesforce declarative tools (Flows) for automation where AI solutions are not currently possible. Comfortable authoring lightweight Apex when configuration alone won't suffice. You will do this with support from More ❯