4 of 4 Salesforce Commerce Cloud Jobs in the South East

Job Title: Salesforce Business Analyst (Contract) Location: Hybrid (Remote with occasional on-site meetings, London) Contract Duration: 8 Months Industry: Retail Day Rate: 500 - 550 (Outside IR35) About the Role I am working with a leading retail brand currently embarking on a major digital transformation programme. As part of this initiative, they are implementing Sales Cloud , Service Cloud , and Commerce Cloud . They are looking for an experienced Salesforce Business Analyst to join the team on an 8-month contract to act as the Lead BA across the Salesforce workstreams. This is a critical role bridging the gap between stakeholders, technical teams, and project management to ensure successful delivery of the platform. Key … Responsibilities Act as the Lead Business Analyst across Salesforce implementation projects Serve as the primary liaison between the Salesforce delivery teams and Project Manager Gather, analyse, and document business requirements across Sales Cloud, Service Cloud, and Commerce Cloud Facilitate workshops with stakeholders to define business processes, user stories, and acceptance criteria Translate business needs More ❯

Customer Insights) and Contact Centre across our EMEA and APAC businesses . You will play a key role in integrating CRM with existing systems, including D365 F&O and Salesforce Commerce Cloud , and ensuring a seamless experience for both B2C and B2B customers. This is a hands-on, strategic role where you will drive adoption, support teams … internal communications What We’re Looking For: Proven experience implementing Microsoft Dynamics 365 Customer Service/Contact Centre Experience integrating CRM with ERP (D365 F&O) and eCommerce platforms (Salesforce Commerce Cloud preferred) Strong project management and stakeholder communication skills Understanding of CRM strategy, customer lifecycle management, and data governance Proactive, self-starting mentality with the ability More ❯

Mason Frank have partnered with a globally recognised brand that are seeking a proactive and detail-oriented Salesforce Administrator to support our highly integrated greenfield Salesforce platform. This role is pivotal in bridging the gap between business and technology teams, ensuring we maximise the value of our investments in Sales Cloud, Service Cloud, Commerce Cloud … exciting role, you will manage the day-to-day platform operations, gather and translate business requirements into well-defined user stories, and implement robust solutions in collaboration with our Salesforce partners. You'll be a key contact for end-users, driving adoption and ensuring the platform runs smoothly - all aligned with our strategy of simplicity, standardisation, and scalability. Key … deduplication, and cleansing. Support report/dashboard creation. Training & Adoption: Develop training materials and documentation to promote adoption and best practices. What You Will Bring Proven experience as a Salesforce Administrator on a complex, integrated Salesforce instance. Salesforce Administrator Certification required. Advanced Admin and Platform App Builder certifications desirable. Strong understanding of Salesforce governance (data management More ❯

teams. Ensure data-driven decision-making through robust reporting and analysis. Essential Skills & Experience Strong analytical skills with proficiency in Excel, Power BI, and Google Analytics . Experience in Salesforce Commerce Cloud or similar eCommerce platforms. Ability to create clear, actionable reports and communicate findings effectively. Comfortable managing trading calendars and coordinating with multiple stakeholders. Confident presenting More ❯