2 of 2 Salesforce Sales Cloud Jobs in the West Midlands

Salesforce Consultant CRM Rollout & Custom Development Tamworth Staffordshire 6 months contract starting immediately We are seeking an experienced Salesforce Consultant to support the rollout of Salesforce as our new CRM platform. The role will focus on ensuring a smooth go-live, delivering training and user support for all stakeholders, and contributing to the custom development of advanced … for card payment processing, ensuring seamless connectivity and user experience across platforms. This is a hands-on position that combines technical expertise, stakeholder engagement, and training delivery to ensure Salesforce is successfully embedded across the organisation. Key Responsibilities Lead go-live readiness activities, including data validation, user acceptance testing (UAT), and issue resolution. Provide hands-on support during the … provide intuitive and interactive data visualisations and dashboards. Implement automations to streamline business processes. Design and implement a case/complaint management object, including Email-to-Case, queues for sales and operations teams with appropriate approval workflows where needed. A streamlined Case page layout for efficient complaint handling and resolution and development of basic service dashboards to monitor case More ❯

Salesforce CX Functional Consultant (Contract) Duration: 6 months initial | Rate: Competitive We’re looking for an experienced Salesforce CX Functional Consultant to join on a contract basis. You’ll work with business stakeholders to understand processes, translate requirements, and deliver effective Salesforce CX solutions across Sales, Service, and Experience Cloud. Key Responsibilities • Gather and translate business … requirements into Salesforce solutions. • Conduct workshops, process mapping, and fit-gap analysis. • Support configuration, testing, and user adoption. • Collaborate with technical teams to ensure successful delivery. Skills & Experience • Proven Salesforce Functional Consultant experience, ideally on CX-focused projects. • Strong knowledge of Salesforce Sales Cloud, Service Cloud, and Experience Cloud. • End-to-end Salesforce implementation experience. • Excellent communication and stakeholder management skills. Nice to Have • Salesforce certifications (Administrator, Platform App Builder, Service Cloud). • Experience working in consulting or across multiple industries. More ❯