owns the roadmap for internal operational workflows across sales, recruitment, statements of work, engagements, approvals, pricing and reporting. These workflows currently run largely through Salesforce, but the role defines requirements independently of platform and helps shape the future solution. About the Role and Responsibilities With a regular on‐site presence … request to clarify the decision, problem or outcome that matters. Understand the operating system: map current and target workflows – including those currently managed in Salesforce – together with systems of record, data definitions, manual handoffs, business rules, controls and cross‐system dependencies. Define the product: turn business needs into clear outcomes ...