defects are fixed. Apply disciplined change-management practices, including documentation, approvals, testing, and traceability through the team’s ticketing and backlog processes. Support SOX and audit requirements related to plan configuration, data connections, user access, and change management. Operational support and troubleshooting Support Incentive Operations during payout and accrual cycles … configuration support, test design, regression analysis, defect triage, maintenance, and technical documentation. Experience using JIRA for ticketing, backlog, release, and change management. Experience applying SOX, audit, access‐control, or other governance requirements to a compensation or financial‐technology system. Curiosity, technical adaptability, and enthusiasm for learning new technologies. What success ...