1st Line Support Engineer
Brighton, Sussex, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
The GelBottle Inc
on support for device, network, and AV issues across the organisation. Platform & Application Support: Support key tools including Adobe Creative Cloud, Slack, SharePoint, Keeper Security, and assist with basic troubleshooting and user training. Asset & Security Management: Maintain IT asset logs, perform regular device health checks, and manage … security tools such as Intune, ThreatLocker, and MFA to ensure compliance and system safety. Monitoring & Escalation: Continuously monitor IT systems for performance and outages, logging issues accurately and escalating complex problems to second/third-line support as needed. This is a hybrid role, but can sometimes demand up More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: