2 of 2 Security Operations Jobs in Salford

Service Management practices are fully integrated and IT services meet required Service Levels for M&S Business operations. Acting as ambassadors for Service Management, they promote ITIL4, DevOps, and SecOps frameworks to balance delivery speed with standardisation and risk reduction. The role involves proactive monitoring of performance, identifying trends, and collaborating with Tribe leaders to address risks and implement improvement … collaboration. Skilled in building strong relationships with senior business stakeholders, Tribe leadership, and key partners to secure alignment and support for Service Management practices. Deep understanding of ITIL4, DevOps, SecOps, and IT infrastructure, coupled with strong analytical skills for monitoring service quality, performance metrics, SLAs, and risk management. Adept at planning and communicating process improvements while effectively resolving conflicts and More ❯

day-to-day delivery-making sure IT services meet required service levels for the business and its stores. As a Service Management ambassador, you'll champion ITIL4, DevOps, and SecOps frameworks, helping teams balance agility with stability and risk control. You'll proactively monitor performance, identify trends and risks, and drive improvements in collaboration with Tribe leaders and squads. With … lessons learned, and scalable solutions across the wider D&T Service Assurance community to improve practice maturity and operational efficiency. Who you are Deep knowledge of ITIL4, DevOps, and SecOps frameworks, with experience in governance, compliance, and continuous process improvement. Skilled in performance monitoring, SLA compliance, risk management, and using data insights to drive improvements and resolve service issues. Excellent … functionally with Tribe leaders, stakeholders, and technical teams to drive alignment, resolve challenges, and embed best practices. Retail industry experience is an advantage, supported by strong understanding of IT operations and proficiency with tools like ServiceNow, Jira, and Power BI. Everyone's welcome We're ambitious about the future of retail. We're innovating, disrupting, and leading the way More ❯