SOC Shift Lead - Internet Service Provider
- Location
- West Yorkshire, England, United Kingdom
clients to streamline operations. The company is inviting applications from experienced professionals for the role of SOC Shift Lead.The successful candidate will oversee daily security operations center shift activities,acting as the key escalation point for complex technical incidents while ensuring SLA compliance.Key responsibilities include conducting quality assurance … maintaining clear stakeholder communication.Additionally,the ideal candidate will support threat-hunting activities and process refinements to continuously improve service delivery. Responsibilities Run shift operations, ensuring compliance with SLAs and maintaining high-quality incident handling. Set shift agendas, balance workloads, and promptly address any process or staffing issues. Maintain effective ...