1 of 1 Senior Analyst Jobs in Wellingborough

Job Title: Senior Support Analyst Location: London & Wellingborough Based – Flexible/Office Location/Remote Job Type: Full-time About the Company: Based in central London & Wellingborough and operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span … clients. Our mission is to be the company that colleagues and clients want to work for and with. Key Responsibilities As a Senior Support Analyst, you’ll act as a senior member within the client support function, providing third and second-line support and acting as a … to guide and mentor team members, helping to develop best practices and a culture of continual improvement. Your responsibilities will include: Act as a senior escalation point for client support queries and incidents across our software platforms. Mentor and support first-line and second-line support analysts by guiding More ❯