1 of 1 Senior Applications Support Jobs in the Midlands

in close cooperation with the authority's representatives and KTC internal teams. Your responsibilities: Deliver end-to-end support for proprietary applications and COTS components, ensuring seamless functionality and addressing customer needs. Manage and monitor network infrastructure, servers (200+), and systems daily to maintain high availability … As subject matter expert, perform in-depth troubleshooting and identify resolution for complex issues within defined SLAs. Lead the deployment, configuration, and upgrading of applications of software releases to production and pre-production environments. Develop scripts, automate workflows, and optimize system processes to improve reliability, performance, and efficiency. Proactively … application monitoring, overall system architecture, backup and roll-back plans, performance tuning, and testing. Build strong customer relationships and foster collaboration with internal support & engineering teams. Your profile: Higher education with IT background (University degree is an asset). At least 5 years of experience in application support. More ❯