Genesys SeniorBusinessAnalyst - IMMEDIATE REQUIREMENT We are seeking IMMEDIATELY an experienced Genesys SeniorBusiness Analyst. As a SeniorBusinessAnalyst, you will take a leadership role in translating business needs into detailed solutions within Genesys Cloud, ServiceNow, and Salesforce environments. You will act as the key liaison … between business stakeholders and technical teams to ensure successful, scalable implementations that enhance customer experience and operational efficiency. Key Responsibilities of Genesys SeniorBusinessAnalyst Lead end-to-end requirements gathering, analysis, and documentation for Genesys Cloud or Similar systems for contact centre projects integrating with ServiceNow and Salesforce platforms using AI orchestration. Collaborate closely … with business units, project managers, developers, and third-party vendors to define solution scope, functional specifications, and user stories. Support design and configuration of telephony workflows, including IVR, call routing, agent skills, and workforce management aligned with CRM and ITSM workflows. Develop and maintain detailed process maps, use cases, and test plans to validate solution delivery. Drive user acceptance More ❯
Genesys SeniorBusinessAnalyst - IMMEDIATE REQUIREMENT We are seeking IMMEDIATELY an experienced Genesys SeniorBusiness Analyst. As a SeniorBusinessAnalyst, you will take a leadership role in translating business needs into detailed solutions within Genesys Cloud, ServiceNow, and Salesforce environments. You will act as the key liaison … between business stakeholders and technical teams to ensure successful, scalable implementations that enhance customer experience and operational efficiency. Key Responsibilities of Genesys SeniorBusinessAnalyst Lead end-to-end requirements gathering, analysis, and documentation for Genesys Cloud or Similar systems for contact centre projects integrating with ServiceNow and Salesforce platforms using AI orchestration. Collaborate closely … with business units, project managers, developers, and third-party vendors to define solution scope, functional specifications, and user stories. Support design and configuration of telephony workflows, including IVR, call routing, agent skills, and workforce management aligned with CRM and ITSM workflows. Develop and maintain detailed process maps, use cases, and test plans to validate solution delivery. Drive user acceptance More ❯
london (city of london), south east england, united kingdom
SRC Recruitment Ltd
Genesys SeniorBusinessAnalyst - IMMEDIATE REQUIREMENT We are seeking IMMEDIATELY an experienced Genesys SeniorBusiness Analyst. As a SeniorBusinessAnalyst, you will take a leadership role in translating business needs into detailed solutions within Genesys Cloud, ServiceNow, and Salesforce environments. You will act as the key liaison … between business stakeholders and technical teams to ensure successful, scalable implementations that enhance customer experience and operational efficiency. Key Responsibilities of Genesys SeniorBusinessAnalyst Lead end-to-end requirements gathering, analysis, and documentation for Genesys Cloud or Similar systems for contact centre projects integrating with ServiceNow and Salesforce platforms using AI orchestration. Collaborate closely … with business units, project managers, developers, and third-party vendors to define solution scope, functional specifications, and user stories. Support design and configuration of telephony workflows, including IVR, call routing, agent skills, and workforce management aligned with CRM and ITSM workflows. Develop and maintain detailed process maps, use cases, and test plans to validate solution delivery. Drive user acceptance More ❯
TECHNICAL SENIORBUSINESSANALYST £550 - £600 PER DAY INSIDE IR35 2 DAYS PER WEEK IN LONDON 3 MONTH CONTRACT THE COMPANY: A large, complex organisation is undergoing a major tech stack modernisation and is looking for a Technical SeniorBusinessAnalyst to support on their data transformation programme. THE ROLE: As a … SeniorBusinessAnalyst, your key responsibilities will include: Supporting the Data Engineering team in understanding, mapping, and leveraging data in the new environment. Partnering with consultancy teams and internal engineers to support platform transition and data mapping. Identifying how data is currently being used across teams and defining how it should be structured and used in … the future data platform. Mentoring Junior BusinessAnalyst's. Gathering and translating business requirements into clear technical documentation Supporting data platform readiness, ensuring documentation is thorough and aligned with business goals. YOUR SKILLS AND EXPERIENCE: Strong experience as a BusinessAnalyst in data-heavy, technical environments. Proven background in data migration projects, specifically involving More ❯
global sports marketing agency; and On Location, a global leader in premium experiential hospitality. WHAT YOU'LL DO: TKO is seeking a highly skilled and proactive SeniorBusinessAnalyst to play a pivotal role in delivering innovative software solutions for the IMG business unit. The SeniorBusinessAnalyst will act as … a bridge between business needs and technical execution, collaborating closely with IT and business stakeholders to ensure IT solutions align with business objectives and are delivered efficiently. The role will involve general stakeholder management, requirements elicitation, project management, creating structured requirements and project documentation, compiling compliance-related artefacts, and managing UAT and deployment activities. The role will … contributing directly to the growth and success of a fast-paced, global organization while collaborating with colleagues across the UK and the United States. Key Responsibilities Collaborate with the Business Relationship Manager and business stakeholders for new and inflight projects: Gather, analyze, and document business and functional requirements. Collaborate with day-to-day communication with businessMore ❯
global sports marketing agency; and On Location, a global leader in premium experiential hospitality. WHAT YOU'LL DO: TKO is seeking a highly skilled and proactive SeniorBusinessAnalyst to play a pivotal role in delivering innovative software solutions for the IMG business unit. The SeniorBusinessAnalyst will act as … a bridge between business needs and technical execution, collaborating closely with IT and business stakeholders to ensure IT solutions align with business objectives and are delivered efficiently. The role will involve general stakeholder management, requirements elicitation, project management, creating structured requirements and project documentation, compiling compliance-related artefacts, and managing UAT and deployment activities. The role will … contributing directly to the growth and success of a fast-paced, global organization while collaborating with colleagues across the UK and the United States. Key Responsibilities Collaborate with the Business Relationship Manager and business stakeholders for new and inflight projects: Gather, analyze, and document business and functional requirements. Collaborate with day-to-day communication with businessMore ❯
london (city of london), south east england, united kingdom
TKO
global sports marketing agency; and On Location, a global leader in premium experiential hospitality. WHAT YOU'LL DO: TKO is seeking a highly skilled and proactive SeniorBusinessAnalyst to play a pivotal role in delivering innovative software solutions for the IMG business unit. The SeniorBusinessAnalyst will act as … a bridge between business needs and technical execution, collaborating closely with IT and business stakeholders to ensure IT solutions align with business objectives and are delivered efficiently. The role will involve general stakeholder management, requirements elicitation, project management, creating structured requirements and project documentation, compiling compliance-related artefacts, and managing UAT and deployment activities. The role will … contributing directly to the growth and success of a fast-paced, global organization while collaborating with colleagues across the UK and the United States. Key Responsibilities Collaborate with the Business Relationship Manager and business stakeholders for new and inflight projects: Gather, analyze, and document business and functional requirements. Collaborate with day-to-day communication with businessMore ❯
West Malling, Kent, England, United Kingdom Hybrid / WFH Options
James Frank Associates
Our client, a leading business in the Financial Services industry is seeking a SeniorBusinessAnalyst to join them on a full-time, permanent basis. Due to an exciting period of growth our client is looking to add a SeniorBusinessAnalyst to their team, where you will have the opportunity … for the system roadmap, ensuring timely updates and improvements Responsible for all projects, ensuring they are aligned with the company goals and strategies Manage and mentor a team of Business and Test Analysts, confident being the goto for any questions or queries Transform user stories into actionable technical design documents Creation of document such as project roadmaps, project plans … such as project roadmaps, technical design documents and specifications Understanding or experience in Waterfall/Agile/Kanban methodologies This is a fantastic opportunity for a SeniorBusinessAnalyst to join a thriving business at an exciting time of growth. You will be joining a knowledgeable team whilst given the opportunity to lead a small More ❯
shoreham, south east england, united kingdom Hybrid / WFH Options
Tenth Revolution Group
SeniorBusinessAnalyst – Data & Systems Architecture - Hybrid - Up to £68k Location: Hybrid, UK Salary: Up to £68,000 per annum Contract: Permanent, Full-time A leading UK organisation is seeking an experienced SeniorBusinessAnalyst with a strong background in database design, data modelling, and systems impact assessment. This is a unique … the intersection of strategic data architecture and operational analytics support, influencing enterprise-wide data strategy while working hands-on with technical teams. In this role, the SeniorBusinessAnalyst will spend approximately 80% of their time leading critical data model refinement and impact assessment projects, ensuring that proposed structural changes to complex systems are delivered with … approved model changes. Translate analytical requirements into clear technical specifications. Support testing and user acceptance activities for data and analytics enhancements. Act as the bridge between technical teams and business stakeholders. Essential Skills & Experience: Strong Business Analysis experience, with a focus on databases and data systems. Expert knowledge of relational database design, normalisation, and data modelling. Proficiency in More ❯
Shoreham-By-Sea, England, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
SeniorBusinessAnalyst – Data & Systems Architecture - Hybrid - Up to £68k Location: Hybrid, UK Salary: Up to £68,000 per annum Contract: Permanent, Full-time A leading UK organisation is seeking an experienced SeniorBusinessAnalyst with a strong background in database design, data modelling, and systems impact assessment. This is a unique … the intersection of strategic data architecture and operational analytics support, influencing enterprise-wide data strategy while working hands-on with technical teams. In this role, the SeniorBusinessAnalyst will spend approximately 80% of their time leading critical data model refinement and impact assessment projects, ensuring that proposed structural changes to complex systems are delivered with … approved model changes. Translate analytical requirements into clear technical specifications. Support testing and user acceptance activities for data and analytics enhancements. Act as the bridge between technical teams and business stakeholders. Essential Skills & Experience: Strong Business Analysis experience, with a focus on databases and data systems. Expert knowledge of relational database design, normalisation, and data modelling. Proficiency in More ❯
crawley, west sussex, south east england, united kingdom Hybrid / WFH Options
Tenth Revolution Group
SeniorBusinessAnalyst – Data & Systems Architecture - Hybrid - Up to £68k Location: Hybrid, UK Salary: Up to £68,000 per annum Contract: Permanent, Full-time A leading UK organisation is seeking an experienced SeniorBusinessAnalyst with a strong background in database design, data modelling, and systems impact assessment. This is a unique … the intersection of strategic data architecture and operational analytics support, influencing enterprise-wide data strategy while working hands-on with technical teams. In this role, the SeniorBusinessAnalyst will spend approximately 80% of their time leading critical data model refinement and impact assessment projects, ensuring that proposed structural changes to complex systems are delivered with … approved model changes. Translate analytical requirements into clear technical specifications. Support testing and user acceptance activities for data and analytics enhancements. Act as the bridge between technical teams and business stakeholders. Essential Skills & Experience: Strong Business Analysis experience, with a focus on databases and data systems. Expert knowledge of relational database design, normalisation, and data modelling. Proficiency in More ❯
Brighton, East Sussex, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
SeniorBusinessAnalyst I am looking for a SeniorBusinessAnalyst to join a specialist in the telecommunications industry as the embark on a series of exciting projects. Their goals is to create a brand new data warehouse and they are looking for someone with knowledge of either data modelling, ETL procedures … or database design principles. You primary objective will have a strong grasp of technical requirements, translate them into business requirements and also work on BAU requests from the wider team. As part of this role, you will be responsible for. Gather and analyse technical requirements and translate to business requirements Facilitate technical workshops Create and maintain documentation for … all changes to the data systems Work closely with the data architecture team to ensure data model changes align with the business data strategy Lead projects to propose data model changes and ensure data mapping exercises are carried out To be successful in this role you will have . Strong experience working as a BusinessAnalyst on More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
SeniorBusinessAnalyst - Hybrid - Brighton Are you a seasoned BusinessAnalyst with a passion for data architecture and systems integration? We are recruiting for a SeniorBusinessAnalyst to join a dynamic Change & Transformation team, where you'll play a pivotal role in shaping enterprise data strategy and driving impactful More ❯
Brighton, East Sussex, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
SeniorBusinessAnalyst - Hybrid - Brighton Are you a seasoned BusinessAnalyst with a passion for data architecture and systems integration? We are recruiting for a SeniorBusinessAnalyst to join a dynamic Change & Transformation team, where you'll play a pivotal role in shaping enterprise data strategy and driving impactful More ❯
SeniorBusinessAnalyst (MOBO) This is an exciting opportunity to join a multinational energy company, as a SeniorBusinessAnalyst within the Middle & Office Back Office. You will act as a senior liaison between technical teams and stakeholders, to ensure prudent communication and alignment across delivery phases. Salary Package … Permanent role Hybrid in London Responsibilities include: Acting as a senior liaison between business stakeholders and technical teams. Influencing and advising stakeholders on prioritisation decisions. Identifying, documenting, and analysing business requirements. Evaluating new IT developments and contemporary business practices. Building knowledge of industry and trading systems. Mentoring junior team members. Required Skills: Track record in … applying Business Analysis techniques. Experience documenting as-is (current) and to-be (future) business processes. Experience managing complex stakeholder demands. Proven stakeholder management skills. Performing system/integration testing and supporting UAT. Functional specification and configuration of software packages. If you’re ready to make an impact in a growing and innovative trading environment, apply now More ❯
SeniorBusinessAnalyst (MOBO) This is an exciting opportunity to join a multinational energy company, as a SeniorBusinessAnalyst within the Middle & Office Back Office. You will act as a senior liaison between technical teams and stakeholders, to ensure prudent communication and alignment across delivery phases. Salary Package … Permanent role Hybrid in London Responsibilities include: Acting as a senior liaison between business stakeholders and technical teams. Influencing and advising stakeholders on prioritisation decisions. Identifying, documenting, and analysing business requirements. Evaluating new IT developments and contemporary business practices. Building knowledge of industry and trading systems. Mentoring junior team members. Required Skills: Track record in … applying Business Analysis techniques. Experience documenting as-is (current) and to-be (future) business processes. Experience managing complex stakeholder demands. Proven stakeholder management skills. Performing system/integration testing and supporting UAT. Functional specification and configuration of software packages. If you’re ready to make an impact in a growing and innovative trading environment, apply now More ❯
london (city of london), south east england, united kingdom
Lorien
SeniorBusinessAnalyst (MOBO) This is an exciting opportunity to join a multinational energy company, as a SeniorBusinessAnalyst within the Middle & Office Back Office. You will act as a senior liaison between technical teams and stakeholders, to ensure prudent communication and alignment across delivery phases. Salary Package … Permanent role Hybrid in London Responsibilities include: Acting as a senior liaison between business stakeholders and technical teams. Influencing and advising stakeholders on prioritisation decisions. Identifying, documenting, and analysing business requirements. Evaluating new IT developments and contemporary business practices. Building knowledge of industry and trading systems. Mentoring junior team members. Required Skills: Track record in … applying Business Analysis techniques. Experience documenting as-is (current) and to-be (future) business processes. Experience managing complex stakeholder demands. Proven stakeholder management skills. Performing system/integration testing and supporting UAT. Functional specification and configuration of software packages. If you’re ready to make an impact in a growing and innovative trading environment, apply now More ❯
Job Title: SeniorBusinessAnalyst Location: London Contract Length: 6 Months (Ongoing) Working Pattern: Full Time Number of Positions: 3 About Us: Our client is a leading organisation in the Financial Services industry, focused on driving significant revenue growth through strategic initiatives. We are seeking experienced SeniorBusiness Analysts to support our Transaction … Banking (TB) EMEA programme. Role Overview: As a SeniorBusinessAnalyst, you will play a crucial role in understanding and assessing the evolving needs of the business. You will analyse change impacts, document requirements, and facilitate communication among stakeholders. Your expertise will be vital in translating regulatory requirements into actionable business objectives, ensuring compliance and … operational efficiency. Key Responsibilities: Collaborate with Project Managers and product development teams to gather and document business and functional requirements across deposit products, pricing, cash management, and treasury services. analyse current-state processes, conduct gap analysis, and support the design and validation of the Target Operating Model (TOM) that aligns with business, regulatory, and operational needs. Facilitate workshops More ❯
As a SeniorBusinessAnalyst (BA) you will be responsible for gathering and understanding the business needs of our client for a specific project or change initiative. You will work with the wider Project team to ensure your deliverables are completed in line with the agreed scope and timescales. In addition, you must think about … these plans from a strategic perspective in relation to other initiatives being worked on by the client and with other Sagacity initiatives Responsible for leading the BusinessAnalyst tasks on a medium to large complexity assignment (and demonstrating understanding) including: Understanding business strategies and goals, articulating problem statements and executing solutions Lead the development of comprehensive business cases to support the initiation of new projects, changes or improvement initiatives ensuring alignment with business objectives Documenting and mapping of ‘As Is’ and ‘To Be’ operational processes and procedures including interviewing SMEs, conducting workshops and gaining process approvals Identification and quantification of process improvements e.g. opportunities for efficiencies, system change/automation, use of additional data, governance More ❯
Primary Details Time Type: Full time Worker Type: Employee Senior ITBusiness Analyst The Opportunity QBE Europe is looking for a Senior IT BusinessAnalyst to join a well-established Transformation and technology company. This is a fantastic opportunity for someone looking to make a significant impact in a leading insurance company. You will … have the chance to work with a talented and collaborative team, and your contributions will directly influence the success of our modernisation initiatives. Understanding the business needs and desired outcomes remains of upmost importance and will be key to the next phases of our growth. The BusinessAnalyst’s role is to ensure that high value is … the customer. The BA will have theability to problem solve and implement new ideas whilst inspiring creativity with the teams you work with. You may specialize in process, data, business, or systems analysis and will be required to use one or a combination of those skills to identify gaps in business procedures, gather both high level and detailed More ❯
london, south east england, united kingdom Hybrid / WFH Options
Hunter Bond
My leading Banking client are looking for a talented and motivated SeniorBusinessAnalyst to work on strategically important Capital Markets full product lifecycle projects across the organisation. You'll work on the onboarding of new products and services, adding rigor, transparency and quality to the processing of new development requests from multiple business areas. … This is a long-term contract position. The following skills/experience is essential: Strong BusinessAnalyst background Good understanding of trading book asset classes such as Interest Rate derivatives, Bonds, Credit derivatives and FX. Previously worked in Banking/Financial Services Data Analysis skills including SQL Server and Oracle Excellent communication skills Rate: Up to £750/… day Duration: 6 months + Location: London (good work from home options available) If you are interested in this Capital Markets SeniorBusinessAnalyst position and meet the above requirements please apply immediately. More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Hunter Bond
My leading Banking client are looking for a talented and motivated SeniorBusinessAnalyst to work on strategically important Capital Markets full product lifecycle projects across the organisation. You'll work on the onboarding of new products and services, adding rigor, transparency and quality to the processing of new development requests from multiple business areas. … This is a long-term contract position. The following skills/experience is essential: Strong BusinessAnalyst background Good understanding of trading book asset classes such as Interest Rate derivatives, Bonds, Credit derivatives and FX. Previously worked in Banking/Financial Services Data Analysis skills including SQL Server and Oracle Excellent communication skills Rate: Up to £750/… day Duration: 6 months + Location: London (good work from home options available) If you are interested in this Capital Markets SeniorBusinessAnalyst position and meet the above requirements please apply immediately. More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Hunter Bond
My leading Banking client are looking for a talented and motivated SeniorBusinessAnalyst to work on strategically important Capital Markets full product lifecycle projects across the organisation. You'll work on the onboarding of new products and services, adding rigor, transparency and quality to the processing of new development requests from multiple business areas. … This is a long-term contract position. The following skills/experience is essential: Strong BusinessAnalyst background Good understanding of trading book asset classes such as Interest Rate derivatives, Bonds, Credit derivatives and FX. Previously worked in Banking/Financial Services Data Analysis skills including SQL Server and Oracle Excellent communication skills Rate: Up to £750/… day Duration: 6 months + Location: London (good work from home options available) If you are interested in this Capital Markets SeniorBusinessAnalyst position and meet the above requirements please apply immediately. More ❯
FDM is a global business and technology consultancy seeking a Senior FinCrime BusinessAnalyst to work for our client within the insurance sector. This is initially a 6 -month contract with the potential to extend and will be a hybrid role that will be based in London. We’re actively looking for a SeniorBusinessAnalyst with domain Subject Matter Expertise in Financial Crime Risk. This individual will play a key role in supporting the development and execution of the entire transformation strategy. The individual will report directly to the Global Head of Compliance, the Portfolio Director and Programme Manager and will have a dotted line to FDM’s Head … focus on policy and standards development, process optimisation, and programme oversight. Responsibilities Provide insights and support the drafting of policies and standards across the programme Conduct detailed appraisals and business case analysis, including KPIs, KRIs, risk assessments, efficiency gains, synergies, and investment requirements Perform comprehensive current state process mapping, identifying pain points, inefficiencies, and improvement opportunities Define and document More ❯
A leading business technology provider is undergoing a major enterprise-wide transformation - and they're looking for a SeniorBusinessAnalyst to help shape the future of their data and technology landscape. The role can be hybrid for candidates who live close to Brighton, or remote for those who live further afield, with some occasional … the office for team meetings (expenses-paid). This is a new role, with a primary focus on a major data transformation project - the aim is to transition the business from its current landscape of bespoke, custom-built systems to more modern, streamlined solutions - such as the implementation of ServiceNow and a new Snowflake data warehouse. Due to the … technical nature of the role, we're looking for a BusinessAnalyst with a strong understanding of data structures and data modelling, and hands-on skills in SQL would be a real advantage. Key responsibilities will include: Leading impact assessments of proposed data model changes across a complex systems landscape Analysing dependencies between legacy in-house systems and More ❯