1 of 1 Senior Delivery Manager Jobs in the South West

society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role We are hiring for a Senior Service Delivery Manager to join Made Tech's Managed Service. This role plays a critical part in our mission to make public services better. Our Managed Service … of services from life-saving services that support blue-light operations, to platforms that ensure the smooth running of government. This role reports into the Head of Managed Services. Senior Service Delivery Managers resolve a variety of different problems. They focus on continuously improving both themselves and the team they manage, and take a data-driven approach to … proactively identifying and mitigating risks. Track and calculate service credits as needed. Confidently act as the primary point of contact for customer escalations. Develop and maintain strong relationships with senior stakeholders. Work and collaborate with senior stakeholders to initiate long-lasting change to deliver improvements. Communicate effectively in both written and verbal communications Produce high-quality reports that More ❯