Senior Information Technology Service Management Consultant
- Hiring Organisation
- La Fosse
- Location
- Glasgow, Scotland, United Kingdom
Senior IT Problem and Major Incident Manager Location: Glasgow or London Salary: Up to £85,000 per annum Employment Type: Full-time About the Role We are seeking a highly experienced Senior IT Problem and Major Incident Manager to join our team. In this critical role … root cause analysis and permanent fixes. Lead Major Incident Management during UK hours, ensuring rapid resolution and clear communication. Collaborate with technical teams and senior leadership to translate complex issues into actionable insights. Support continuous improvement of ITIL-aligned processes, with a focus on Problem and Incident Management. Essential ...