Senior IT Customer Support Analyst, Desktop Support
- Hiring Organisation
- KBR
- Location
- Guildford, Surrey, United Kingdom
- Salary
- £ 70 K
Title:Senior IT Customer Support Analyst, Desktop SupportKBR is seeking a Senior Desktop Support Team Lead to provide advanced technical support and technical leadership across enterprise desktop services throughout the United Kingdom and supported regional locations. Acting as a senior escalation point, this … role is responsible for resolving complex end-user computing issues, supporting Microsoft-based technologies, and ensuring the delivery of high-quality support services aligned with established service objectives.The successful candidate will also provide leadership and guidance to support personnel, contribute to service improvement initiatives, and collaborate with infrastructure ...